Packing:Delicate box package or plastic bags.
It usually take 7-15 working days to finish the dress,the shipping time is 5-10 days .
1. All the dresses were be made as 95% similar as the picuture ,if you request 100% same as the picture ,please don t make payment.
2. If you bought it ,and not love it after you received it , I refuse return !!!!
3. We accept return the items within 3 days after you receive it . But buyer is responsible for the return shipping cost. After getting the returned item, we will refund the customer at the item's price ( excluding the shipping costs to and from ).
4. If your order has been received and it is not what you ordered, or if your item has a manufacturer defect, pls contact us within 3 working days, then send back the item and we will send you an replacement for free.
5. All items considered for exchange or refund must be returned in "as new" condition, complete with all package materials, otherwise the item will be considered used item and maybe considered for trade-in purposes only. We do not cover any items for damage after use.
6. Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
Thanks so much for your bidding, it will be more appreciated if you can leave us 5 STAR positive feedback if you feel that the item and our service is good for you. Great feedback will be left to you too. If any situation, you receive an unsatisfied item, please just contact us immediately, we will try to solve the problem for you. But keep in mind that any problem please do contact us first, we are really hope that you can have a happy experience from this transaction.
*All sizes are measured by hand and may have an error of 2-3cm,which is within the normal
Perfect-fitting Dress shows your Charming Figure! Perfect-fitting dress starts with correct measurements. Before custom-made your own dress, we recommend you to find a professional local tailor who can help you measure accurately. And, we need the measurements below and how to take them correctly.
Please DO NOT measure yourself alone!
Standard receiving time (Time you pay successfully) = Tailoring time (around 12-15 Calendar days) + Shipping time (around 3-8 Calendar days).
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.
Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.
Tracking Your Order
You can check your order information at this link.
We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
Here are the links to all the delivery companies we use so you can track your order
International Delivery Policies (Ship Worldwide)
For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.